Corporate Policies

Corporate Policies

OnTime Tasheel and members of its affiliated companies is committed to providing great customer satisfaction at all times and to remain the most preferred and most trusted partner for all stakeholders. This includes shareholders and investors, employees, customers, suppliers, and local communities within the areas in which it operates. In addition to complying with all related laws and regulations of the UAE, OnTime Tasheel will continue to embrace positive corporate activities and contribute to improving the quality of life of people in the UAE and beyond.

Customer Happiness First

OnTime Tasheel is dedicated and committed to providing services that ensure continued customer happiness at all times and at all our service points.

Fair Practices

OnTime Tasheel conducts business with partners in fair and non-discriminatory ways and works to ensure transparent, and free competition.

Clear Communications

OnTime Tasheel engages with society through a variety of services and will always keep the stakeholder/s well-informed of the procedure, timelines, mandatories, cost points and the stakeholder’s rights.

Intellectual Property

OnTime Tasheel recognizes the importance of intellectual property, and properly manages and protects company and customer information, including personal information.

Human Rights

In accordance with the UAE Government’s policies, OnTime Tasheel respects the human rights of all persons involved in its corporate activities and eliminates illicit discrimination of any kind. It does not allow nor endorse child labour or forced labour.

Conducive Work Environment

OnTime Tasheel ensures and maintains a safe and comfortable working environment for all employees.

Respect for Employees

Respecting the individuality of each employee, OnTime Tasheel follows a corporate culture in which its personnel are encouraged to deal with challenges facing the group with courage and determination.

Go Green Policy

In order to maintain a better global environment, OnTime Tasheel promotes various environmental management and go-green initiatives; both within the organization and in the communities it serves.

Corporate Social Responsibility

As a good corporate citizen, OnTime Tasheel implements various social contribution activities dedicated to the overall improvement of the UAE in particular and the world community in general.

Regional Awareness

OnTime Tasheel endeavours to build a positive relationship and grow together with local and international communities, respecting the cultures and customs of the countries and regions in which it operates.